Go to Exchange

I can't log in to my account

To log in, enter your username, your password and the validation code shown next to the login form. The code changes each time, so type the one you can see.

  • "Login name or password is invalid": check for capital letters and spaces. Usernames and passwords are case-sensitive.
  • "Validation code is invalid": type the new code shown on the form.
  • "Too many login attempts": wait one minute and try again.
  • Account suspended or locked: contact your agent or our support team.

Agents and masters log in on the agent site, not on the player site.


Did this help?

Not found the answer you were after?

Send us a message and we’ll try and sort it!

Get in touch